User Technology Specialist - Onsite

Company: Viva USA Inc.
Location: Phoenix
Posted on: April 26, 2025

Job Description:

Title: User Technology Specialist - Onsite

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.










Mandatory skills:


LAN, WAN, minimainframe, server, CAD, emergency response, workstation computer hardware, software-controlled systems, telecommunications circuits,
computer systems, mobile computer terminals, MCT, automatic vehicle locators, AVL, radio emergency response systems, PCs,
wide area network connectivity, telecommunications cabling infrastructure, evaluates functional capabilities,
networks, servers, server options, controllers, redundant power supplies, remote insight boards,
post-implementation acceptance testing, applications analyses, evaluations,
business systems analysis, research, information technology trends,
computer-related, telecommunications equipment, peripherals, hardware, software,
Assembles, install, integrates, tests, configurations






Description:

The client has an immediate vacancy for a Senior User Technology Specialist (SUTS).

This position has the following essential functions:
Serves as backup to LAN administrator or telecommunications engineer.
Analyzes and diagnoses commonly found problems such as LAN, WAN, minimainframe, server, CAD, emergency response, and workstation computer hardware and
software-controlled systems, and telecommunications circuits; Evaluates functional capabilities of computer systems which may include mobile computer terminals (MCTs), automatic vehicle locators (AVLs), radio emergency response systems, PCs, LANs, WANs, and telecommunications circuits.
Analyzes departmental systems needs and makes recommendations; Assists users with technical considerations regarding selection and installation of PCs, LANs, metropolitan area and wide area network connectivity, and telecommunications cabling infrastructure, and evaluates functional capabilities of the proposed systems.
Assembles, integrates, and tests comprehensive and complex computer systems, configurations and networks; Installs servers and server options, controllers, redundant power supplies, remote insight boards, etc.; Performs post-implementation acceptance testing, applications analyses, and evaluations, and reports of findings.
Assists in business systems analysis and research, including information technology trends.
Conducts technical training;
Serves as project leader;
Supervises and directs the work of vendor technicians.
Develops and maintains inventory of computer-related and/or telecommunications equipment and peripherals, hardware and software; Maintains regular and reliable attendance.
Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.
Works more than forty hours in a workweek without additional compensation to perform assigned job duties, including weekends, evenings, early morning hours, and holidays as required.

Notes:
This position is 100% Onsite.





VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at hr@viva-it.com for any complaints, comments and suggestions.




Contact Details :

Account co-ordinator: Ramadas Kumaresan, Phone No: (847) 786-5904, Email: staffing10@viva-it.com

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
staffing10@viva-it.com - http://www.viva-it.com

Keywords: Viva USA Inc., Buckeye , User Technology Specialist - Onsite, IT / Software / Systems , Phoenix, Arizona