Senior Business Control Specialist
Company: Disability Solutions
Location: Chandler
Posted on: November 11, 2024
Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:This job is responsible for
driving and executing on internal control discipline and
operational excellence within a Line of Business (LOB) or
Enterprise Control Function (ECF). Key responsibilities include
providing analytical and administrative support for LOB or ECF
specific processes and tools to drive adherence to enterprise-wide
standards. Job expectations include monitoring and testing controls
and implementing quality assurance and quality control processes
within the LOB or ECF by evaluating data to help identify, track,
and report issues and control improvements for remediation.Line of
Business Job Description:About this Team:Consumer AML Operations
(CAML Ops) provides anti-money laundering (AML) and Bank Secrecy
Act (BSA) operational support for Consumer and Small Business
(C&SB) with some services extending across multiple lines of
business. Functions are supported to ensure the appropriate
completion of critical customer due diligence for AML processes
including customer data repair, centralized Refresh of customer due
diligence data elements, exiting of customer relationships due to
AML reasons, regulatory reporting of cash received in the U.S.
including cash aggregation and currency transaction reporting
exemption records as required by the BSA. Position SummaryThe
Senior Business Control Specialist will provide oversight and
support in executing internal control discipline and operational
excellence for the Consumer AML Operations (CAML Ops) Line of
Business. This candidate will provide support in assessing risks
and potential issues, while managing a portfolio of issues to drive
timely and effective remediation of risks. Prepares documentation
for the tracking, monitoring, and escalation of risk related issues
to management and acts as an ambassador of the risk culture.
Performs validation activities to ensure processes are adequate,
effective, and meet control standards. Provides governance over key
controls and status of mitigation and action plans.
Responsibilities:
- Oversees the design and effectiveness of the risk and control
environment to support Client Operational Services/Consumer AML
Operations and ensure adherence to enterprise-wide standards
- Manages portfolio of audit issues to drive timely and effective
remediation of identified risks
- Supports the monitoring and testing of controls by evaluating
data to identify issues and control improvements for
remediation
- Implements optimized controls and enhanced Quality Assurance
(QA) practices to support business continuity efforts
- Conducts and coordinates quality inspection reviews to enhance
employee performance and control effectiveness
- Performs QA activities including executing on controls,
managing cases, and reporting results
- Executes initiatives by identifying areas of potential testing
automation, procedural updates, thematic trends, test script
updates, and coaching opportunities to enhance QA program
success
- Supports the overall management of and research required for
regulatory exams, internal audits, and other monitoring and
inspection reviews and evaluates data and information relevant to
inspection metrics to support governance activities for dashboard
reportingAdditional Responsibilities may include:
- Oversees the design and effectiveness of the risk and control
environment to support Consumer AML Operations and ensure adherence
to enterprise-wide standards.
- Supports the monitoring and testing of controls by evaluating
data to identify issues and control improvements for
remediation
- Develops and manages strong relationships with the CAML Ops
Process Owners, C&SB AML, GFC/GC&OR and control partners,
ensuring partnership on exams, inquiries, and other regulatory
matters.
- Continuously assesses and enhances the Business Controls
coverage model and processes, improving the quality and execution
of routines, and identifying new approaches to improve
effectiveness and efficiencies.
- Identifies, assesses, and communicates emerging issues, themes
and trends based on various information gathering methodologies and
sources.Required Skills:
- 2-5 years of business controls, audit, risk support and/or AML
experience
- Experience with issue/project management
- Ability to engage key partners and stakeholders across multiple
LOBs and influence their commitment to risk governance and
oversight
- Strong capability to use inductive and deductive logic to
"follow a risk trail" and determine impact, potential outcomes,
urgency
- Can connect well (efficiently, and on point) with people in
multiple levels in a very fast paced and challenging landscape
- Superior verbal and written communications skills, including
the ability to synthesize complex information to distill and
deliver a concise, salient message suitable to any audience from
LOB employees to senior executives and auditors.
- Execution-oriented and results-focused self-starter able to
work independently
- Strong organizational ability, project management skills, and
delegation capability
- Extremely detail oriented to ensure quality and accurate work
performance
- Keen judgment balancing business strategy with rigorous risk
management controls
- A pragmatic and flexible attitude towards problem solving, and
a consultative working styleDesired Skills:
- Strives to bring new thoughts and ideas to teams in order to
drive innovation and unique solutions
- Excels in working among diverse viewpoints to determine the
best path forward
- Experience in connecting with a diverse set of clients to
understand future business needs - is a continuous learner
- Commitment to challenging the status quo and promoting positive
change.
- Participate in and drive collaborative efforts to advance
tools, technology, and ways of working to better serve an evolving
client base
- Believes in value of diversity so we can reflect, connect and
meet the diverse needs of our clients and employees around the
world
- Ability to execute in a fast paced, high demand, environment
while balancing multiple priorities
- Working knowledge of regulatory landscape
- Working knowledge of core Banking concepts
- Certified Anti-Money Laundering Specialist (CAMS)
CertificationSkills:
- Controls Management
- Issue Management
- Monitoring, Surveillance, and Testing
- Quality Assurance
- Risk Management
- Analytical Thinking
- Attention to Detail
- Critical Thinking
- Problem Solving
- Written Communications
- Decision Making
- Innovative Thinking
- Prioritization
- Recording/Organizing Information
- ResearchShift:1st shift (United States of America)Hours Per
Week: 40
Keywords: Disability Solutions, Buckeye , Senior Business Control Specialist, Accounting, Auditing , Chandler, Arizona
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